BISP Launches Updated Helpline Today – How to File Complaints and Get Fast Support
The Benazir Income Support Programme has introduced an updated BISP helpline system to help beneficiaries quickly resolve payment, eligibility, and registration issues. This step aims to improve communication and transparency for families receiving financial assistance under BISP and related initiatives.
Official BISP Helpline Numbers
Beneficiaries can now contact BISP using the following verified channels:
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| Support Method | Details |
|---|---|
| BISP Helpline | 0800-26477 |
| SMS Service | Send CNIC to 8171 |
| Office Visit | Nearest BISP Tehsil Office |
Procedure for Registering a Complaint
To register a complaint, call the BISP helpline, provide your CNIC number, and clearly explain the issue—such as payment delay, biometric failure, or eligibility error. A complaint reference number is issued for tracking. You can also visit a tehsil office for in-person assistance.
Common Issues You Can Report
- 8171 payment not received
- CNIC verification problems
- Biometric mismatch
- NSER data update requests
FAQs
Q1: Is the BISP helpline free?
Yes, calls to the official helpline are toll-free.
Q2: How long does complaint resolution take?
Most cases are resolved within a few working days.
Q3: Can I track my complaint?
Yes, using the reference number provided.
Conclusion
The new BISP helpline and complaint procedure make it easier for beneficiaries to protect their rights and receive timely support. Always use official channels to avoid misinformation.
